cxl | Customer eXperience Leadership

Driving transformational change through Process Excellence and Lean Six Sigma.

Process Excellence Leaders Meeting LIVE!

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Coming up in just a few days, key Process Excellence Leaders in North America will be connecting in Chicago in a forum that promises to go past the tools and techniques to discuss how to enable and embed Process Excellence within an organization during times of change.  This four-day meeting will bring process excellence leaders from across all sectors in very focused workshops and benchmarking discussions to discuss themes such as building commitment for continuous improvement, championing organizational change, building grass-roots engagement, balancing innovation and process excellence, translating organizational strategy into program execution, shifting to enabling growth strategies, linking process excellence with Customer Experience management, best KM & HR practices and trends, sustaining deployments, LSS training 2.0 and accelerating lean. 

As a Deployment Leader myself, I am excited to be taking part in this event and will be capturing some of the key insights live throughout the day using my Twitter feed and at the end of each day on this blog.  Follow the discussion on the Process Excellence Leaders Meeting LIVE tab!

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